How is my order processed?

Immediately after your payment, you will receive a confirmation e-mail from us with your order details. Check it carefully and verify that your address is correct: street and house number.

Orders placed will be shipped within a week of order . We pick your order and wrap it carefully. From the moment your order has been processed, we send you a Track & Trace code.

Orders are delivered through Bpost  (Belgian National Postal service) within Belgium.
Orders are delivered through GLS within Europe.

The arrival of your package depends on the country zone you live in.

What are the delivery costs and average delivery time?

All orders within the EU are carefully delivered by our shipping partner Bpost.

Shipping costs depend on the country you live in and the various formats that add weight to your order.

Standard shipping costs:

Belgium: 6.40€

Netherlands, Luxembourg, Germany, France : 12.00€

Belgium, Netherlands, France, Germany and Luxembourg: free shipping from 100€

Italy- Spain – Portugal – Denmark- Sweden – Poland – Ireland – Hungary – Austria: 18.00€

Norway – Finland – Greece-Switzerland: 22.00€

When can I expect my package?

Your order will be shipped within a week. You will also receive a tracking code.

In most EU countries the item will be delivered to your home within 2 to 6 business days. Sometimes it can take a day longer, depending on how busy the carrier network is at that time.